Creative Organizational Design, Inc. - COD

Success starts with the right information.

The articles below form part of a small library of useful information about a variety of business topics.

Many of these articles were written by our staff. We have also included others of particular interest to HR professionals.

In the Tests and Surveys sections, also see our libraries of Articles about Tests & Testing and Articles about Surveying.

General HR Articles

• 10 Rules for the Customer Century
  How to better engage your customers
• Always Busy But Still Behind?
  How to manage your time effectively.
• An Amway By Any Other Name
  A Look At Multi-Level Markeing (MLM)
• An Open Door Swings Both Ways
  Why effective and open communication is important
• And Now For Something Completely Different
  How about a nice change of occupation?
• Bad Bosses Make You Sick
  How poor management damages your employees' health and costs you big bucks.
• Buggy-Whip Thinkers Beware
  Keep pace with the times if you want to keep your business alive and prospering.
• Canadian Companies Challenged by Shrinking Labour Pool
  
• Consider The Cost Before Speaking Your Mind
  The cost of being a whistle-blower and how to address ethics in the workplace.
• Coping with Change
  How to cope with changes in the workplace.
• Coping with Job Stress
  How to cope with stress at work
• Coping with Management Stress
  Coping with stress as a manager.
• Coping With The Mid Life Crisis
  How to deal with with your mid-life crisis.
• Creative Problem Solving
  How to solve problems creatively in the workplace.
• Customer Service Will Make or Break Ecommerce Sites
  The importance of good customer service in today's businesses
• Develop The People Factor In Productivity
  How to motivate people and be more productive.
• Don’t Be a Know-It-All Manager
  How to be a better manager by using common sense and a little popular psychology.
• Employees & Profits: How to Increase the Bottom Line
  How to treat your employees well and reap big benefits.
• Ethical Employment in an Uneasy Economy
  No matter how bad an economy is (or when it takes a down turn) ethics are always important to observe in business.
• For a Personal Touch, Some Sites Add Real People
  Treating customers like human beings by using...human beings!
• Hot Opportunities In Franchising
  A look at how entering franchising brings success to many people.
• How HR Managers Can Help People Cope With Job Stress
  Advise on how to manage workplace stress more effectively.
• How To Be Surrounded By Self-Starters
  Managing people to make your organization more effective and your employees more productive and happy.
• How to Ruin Your Web Business in Five Easy Steps
  5 mistakes to avoid when in business.
• How to Sidestep Disaster
  Ideas for good business management
• How To Use Consultants Effectively
  How To Use Consultants Effectively
• If Cash Is King, Rewards Are Queen
  
• ISO and the New Focus on Customer Satisfaction
  How to focus on customer retention to increase longterm profits and stability
• Keep Your Customers Coming Back
  How to maintain happy customers.
• Keeping Tabs on the Competition
  
• Let's Quit And Go To Spain
  How to capitalize on your existing skills and start a new career doing something different.
• Modern Firms Know All Problems Are Work Related
  Understanding how home and work-related problems are interrelated and what to do about them.
• Net Retailers Sink Resources Into Customer Service
  Addressing online customer service issues.
• Nothing Is As Constant As Change
  Change in the work place
• Partnerships: Delightful or Disastrous?
  How to create strong lasting business partnerships.
• People Are More Important Than Pizzas
  How to avoid legal action and how NOT to treat your employees.
• Preparation Is The Key To Managing Change
  Managing change in the workplace.
• Productivity Through People
  Encouraging highly productive organizations by focusing on the human factor.
• Psychology In The Workplace
  Using psychology to facilitate leadership, teamwork, profitability and workplace satisfaction.
• Searching For New Business Opportunities
  How being entrepreneurial and future-looking can pay off for businesses.
• Setting The Limits of Responsibility
  Understanding why job descriptions are important to organizational effectiveness and smooth functioning.
• Signs of Trouble
  A common sense approach to business management and avoiding problems before they occur.
• Some Common Sense About Customers and Profits
  How to be more successful in an increasingly competitive marketplace.
• Some Good Ways To Ruin A Business
  Common pitfalls to avoid in order to keep your business thriving.
• Strategic Planning Pays Off
  Why strategic planning is so important to success in business.
• The Art of Managing Difficult People
  How to be a good manager, deal with "problem" employees and not lose your mind in the process.
• The Business of Business Writing
  How to write for business.
• The Fair Way To Fire Employees
  A discussion of fair practices for employee terminations.
• The Illiteracy Problem Is Shameful
  The high cost of illiteracy in the workplace
• The Role of Retail In The Internet Age
  A discussion of changes in consumer habits and the Internet's impact on this.
• The Sting of the Salary Review
  How to conduct effective salary reviews.
• Tips For Stopping The Rot
  
• Top 5 Mistakes Employers Make That Can Cost You Big Bucks
  (In Employee Morale, Wasted Time, Lost Income, Lawsuits or Unemployment Claims)
• Unfair Firings Can Be Costly
  How to fairly terminate employees without incurring lawsuits.
• Why Does Everyone Want To Be An Entrepreneur?
  
• Why Service Sucks
  Poor customer service and what to do about it.
• Why Training Is The Key To Effective Supervision
  
• Workforce Crisis: How to Beat the Coming Shortage of Skills and Talent
  Preparing For the Coming Shortage of Skills and Talent
• Working At Home: The Shape Of Work To Come
  How to work from home.