The BBSB instrument helps provide critical hiring information that is specific to job functions in the financial services industry. Making these assessments part of your selection process can help you:
Develop a more productive staff
Build stronger customer loyalty
Reduce employee turnover
Attract new business with referrals from satisfied customers
Reduce absenteeism and on-the-job substance abuse
Minimize careless errors
Decrease cash and equipment theft by employees
Used together or separately, the BBSB Instrument and PSI-B assessments provide valuable candidate feedback that will enhance your human resource decisions.
The BBSB assessment helps you measure a prospective teller's or service representative's ability to handle the day-to-day responsibilities of the job. The BBSB assessment can help you learn more about an individual's:
Ability to detect errors
Capacity to compare records for accuracy
Math computation skills
Interpersonal and leadership abilities
Self-discipline and drive
What the BBSB Assessment Helps You Measure
Error Perception
Interpersonal Skills
Name Comparison
Leadership
Arithmetic Computation
Math Ability
Number Comparison
Self-discipline
Cognitive Skills
Motor Ability
Error Recognition
Perceptual Skills
School Achievement
Drive
Potential Estimate - an overall score that suggests the likelihood that a candidate will be a successful teller or service representative.
