Also see the Retail Readiness Assessment (RRA) - under pre-selection tests.
When customers are in your store, the employee they deal with is the store. Consequently, it is crucial that your store managers and assistant managers have the capability for hiring, managing, promoting and training quality employees as well as possessing "bottom line" management skills.
The RMAI Assessment helps provide a standardized measure of potential for success in retail management, helping fulfill your need for assessing the candidate’s interest in, motivation toward and knowledge of management within a retail setting. The RMAI Assessment also helps identify the candidate’s training needs and development requirements.
The RMAI Assessment is custom-designed for selecting retail store manager and assistant managers candidates for all retail establishments including: fast food, supermarkets, specialty store, department stores and home improvement centres and
can also be used to assess candidates for franchise ownership.
The RMAI Assessment helps measure the following 10 scales in four critical areas:
Background & Work Experience – management-related education as well as training and experience.
Management & Leadership Interest – the candidates’ interest in management and supervisory positions, as well as attitudes and behaviours that facilitate strong leadership performance. In addition, this scale evaluates potential for organizational achievement.
Management Responsibility – the extent to which people feel responsible for and in control of their work performance and their chances for advancement.
Understanding Management Procedures & Practices – the candidate’s understanding of basic management practices and basic common sense relating to customers.
Customer Service – awareness of customer needs and the impact of employee behaviours on buying decisions.
Managerial Arithmetic – basic math ability as it relates to inventory, payroll and profit analysis.
Energy Level – the candidates’ energy level, work pace and endurance to identify high achievers.
Management Orientation – candidates’ self-report of personal traits associated with managerial success. (Derived from the Self-Insight and Understanding section).
Job Stability – work values that discourage a temporary outlook on employment. This scale identifies people who give more importance to long-term rewards rather than to short term objectives.
Business Ethics – attitudes towards upholding ethical business standards and practices.
The instrument takes about 50 minutes to complete and completed reports can be returned to you within 24 hours (generally less).
The RMAI Assessment is the result of extensive research by industrial psychologists and business consultants.
