Creative Organizational Design, Inc. - COD

Success starts with the right information.

The articles below form part of a small library of useful information about surveys, how they're developed and used, and related topics. Many of these articles were written by our staff.

Also see our library of General HR Articles in the About Us section.

Articles about Surveying

• Add Online Surveys To Your Site
  Surveys are an excellent way to better understand your customers' needs.
• Analyse Your Survey Results
  How to manage your employee survey and what to do with the results
• Craft Effective Survey Questions
  How to create a better survey by writing effective questionnaires.
• Engage Your Customers With On Line Surveys
  How to improve your business and obtain valuable customer information through surveying.
• Find Out What’s Wrong Before You Fix It
  How to survey employees/customers to learn where to improve your business.
• How to Improve Survey Response Rates
  How to increase the response rates on your employee or customer surveys.
• If You Sit On A Powder Keg – Don’t Smoke
  Ignorance is not bliss - how to avoid major problems in your business.
• Introduce Your Survey Effectively
  How to conduct effective surveys
• Set Your Web Survey Goals
  How to manage the survey process to obtain the right and most effective information through focused questionnaires.
• Should You Design Your Own Survey or Hire Out?
  The benefits of 3rd party survey providers over doing the work in-house.
• Survey Shows Employee Theft is a Stable Trend in Foodservice Industry
  
• The Best Advice Is Always Free!
  Beat The Competition By Surveying Your Customers
• Three Secrets To Wealth And Success
  A University of Waterloo study on the effectiveness of surveying and how to do it well.
• Want To Know What Your Customers Want? Just Ask!
  Your customers are dying to tell you how to make your business or products more attractive to them - all you need to do is ask them.
• Write-In-The-Answer Survey Questions: Powerful But Problematic
  How to use verbatim responses to obtain valuable information from your surveys.
• Writing Online Survey Questions That Work
  Advise on how to craft superior suvey questionnaires.