Photograph of business people talking

"If you don't know where you're going, you might end up someplace else."
Yogi Berra

About our Custom Surveys

Our fully customized surveys provide you with the information you need to make the best business decisions for your organization.

We carefully craft your custom survey based on 30 years of experience and expertise. Customization, thoughtful question design, and detailed analysis, distinguish our surveys from the competition.

Your business is unique; an "off-the-shelf survey" rarely meets any organization's unique needs. A custom survey, created specifically for you, considers and engages your employees, demographics, customer base, product line, services, etc. We can help you collect the information that you need to be competitive and successful.

Pricing - Since our surveys are always highly customized, so is the pricing. We offer competitive rates, based upon the amount of work involved, not on the number of individuals to be surveyed! We'll be happy to provide you with options and a free quotation; please contact us.

A custom survey can help you to:

  • Collect timely data about the health of your business.
  • Find out what you're doing well.
  • Identify hidden problems before they become major headaches.
  • Take the 'temperature' of your organization (i.e. employee engagement).
  • Improve your customer service/satisfaction.
  • Reduce your marketing expenses.
  • Increase your sales.
  • Save you money.

What's included?

Creative Organizational Design will:

  • Do all the work of designing and collecting the surveys.
  • Analyze the data and present it to you in a clear and easy-to-understand report.
  • Ensure 100% anonymity.
  • Return the results, along with conclusions and recommendations, quickly.
  • Provide you with a printed report, include a CD-ROM version in Adobe, and all the raw data in Excel format.

For more details about our surveys, see our Survey FAQs. Also, see examples of our Survey Questions & Formats and Survey Reporting & Analysis.

Would a survey benefit my organization?

Ask yourself these questions:

  • Do my employees recommend our organization to their friends as a good place to patronize or work? If not, why don’t they?
  • How do my employees' attitudes affect turnover, customer loyalty and revenue?
  • How would my customers rate my organization against the competition? Better or worse? How many sales a year is that costing us?
  • Do we have turnover problems? Do my employees leave because they're unhappy, paid more by the competition, lack opportunities to advance, or for reasons I don't even know about?
  • Am I giving my customers what they really want or only what I think they want? When was the last time that I asked them?

Can you afford not to know the answers to these questions? If you are not taking the time to get the answers to these and other important questions, you are probably losing thousands of dollars a year, sending your employees and customers straight into the arms of your competition and wasting valuable resources trying to replace them both!

Acting on accurate, timely, specific information, gives you an edge over your competition—and we can help you get it! Contact us today.

What our customers are saying...

"We have been using Creative Organizational Design's services for the past several years. We regularly test all new hires using an instrument provided by them and have found that it assists us in obtaining employees who are more suited to our team-based operation. We also have used their various counseling and testing services to help us deal with senior management issues and have benefited from the knowledgeable and objective points of view that they provide. COD's staff is available, usually on short notice, to help us augment our Human Resources Department."

Art Browne, President, Custom Leather Canada Limited