Call Centre & Telemarketing
Assessments for inbound and outbound call centres, contact centre workers, customer service and order takers, service centres, collections, technical support, customer care, receptionist roles, and include scales like stress tolerance, resilience, persuasiveness, etiquette, reasoning skills, etc.
Showing all 2 results
-
Contact Center Simulations
The four different Contact Center Simulations provide an opportunity for candidates to interact with simulated customers in a contact center environment. They include:
- Customer Service Phone Simulation
- Customer Service Phone Solution
- Sales & Service Phone Simulation
- Sales & Service Phone Solution
-
SkillCheck® Assessments
The SkillCheck® Assessments cover the broadest range of clerical, software, call center, financial, healthcare, industrial, legal, and technical candidate competencies.
Not sure which test fits your needs?
We can help you to make the right choice.