Customer Service
Assessments for a variety of customer service and related skills in various situations, including retail, healthcare, hospitality, service, call centre and other roles.
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Customer Service Phone Simulation/Solution
The Customer Service Phone Simulation or Solution is for contact center roles that involve sales or sales related behaviors such as recommending products or services and retaining customers. We’re sorry, This test has been discontinued and replaced with the Contact Center Simulations tests – Click Here
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Entry Level Customer Service (Retail & Contact Centre)
The Entry Level Customer Service (Retail & Contact Centre) is for entry level positions in which employees interact with customers by providing information or carrying out customer requests related to an organization’s products or services.
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