Customer Service
Assessments for a variety of customer service and related skills in various situations, including retail, healthcare, hospitality, service, call centre and other roles.
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Entry Level Hotel Front Desk
The Entry Level Hotel Front Desk Solution is for entry-level customer service positions in the hospitality industry.
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Service Associate Solution
The Service Associate Solution is for entry-level hospitality positions that are primarily task focused but may include a customer service component, like Housekeeper, Buffet Server, Room Service Attendant, and Valet. – We’re sorry, this test has been discontinued and replaced with the Guest Service Team 7.0.
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