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Burnout Symptom Screener

The two Burnout Symptom Screener tests will assess whether a non-service person is at risk of developing burnout, and whether a person working in the service industry is at risk of developing burnout.

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Contact Center Simulations

The four different Contact Center Simulations provide an opportunity for candidates to interact with simulated customers in a contact center environment.  They include:

  1. Customer Service Phone Simulation
  2. Customer Service Phone Solution
  3. Sales & Service Phone Simulation
  4. Sales & Service Phone Solution
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