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Communication Skills Assessment – 2nd Revision

Assess whether a person is able to communicate and listen effectively.


Purpose: COMSA – R2 will assess whether a person is able to communicate and listen effectively.


  • Pre-employment
  • Professional development
  • Team building
  • Leadership development
  • Sales and customer service training


  • Insightfulness
  • Verbal Expression
  • Assertiveness
  • Listening Skills
  • Emotional Management

No. of questions: 38
Question type: Self-report
Estimated completion time: 10 minutes
Shorter versions of assessment: N/A
Recommended age level: 18+
Qualification Level: Class A
Compliance: APA standards; EEOC standards (gender, age, disability)
Validation Information:
Sample Size: 22,721
Cronbach’s Alpha: 0.91


Benchmarks: (general population and 30 industries)
Interview Questions: Available
Group Comparisons: Available

Report Includes:

  • Summary
  • Introduction
  • Graphs
  • Detailed narrative interpretation
  • Strengths and Limitations
  • Advice

Factors and Scales:

Overall Score plus 5 scales:

  • Insightfulness: Ability to read others and understand things from their point of view.
  • Verbal Expression: Ability to deliver a clear and concise message.
  • Assertiveness: Willingness to express differing opinions and to stand up for oneself.
  • Listening Skills: Understanding of the rules of “listening etiquette” and the ability to actively attend to others.
  • Emotional Management: Ability and willingness to deal with one’s own, as well as other people’s, emotions.


Additional information

Appropriate For

Administration Time



Scoring Options



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