General Entry Level – Short Form

For entry-level general office positions.


The General Entry Level solution is designed for entry-level general office positions. Sample tasks for this job include, but are not limited to: general clerical duties, answering telephones, filing, office machine operation, and use of basic office management systems and procedures. Potential job titles that use this solution are: Office Manager, Office Coordinator, Clerk, and Receptionist.

Job Level: Entry-Level
Job Family/Title: Business Suite
Average Testing Time (minutes): 26 minutes
Maximum Number of Questions: 105 items
Number of Sittings: One
Designed for Unproctored Environment: Yes
Question Format: Multiple Choice, Adaptive

Goal Orientation: This measures the potential for success in entry-level jobs. This scale measures self-esteem and developmental indicators of success in entry-level customer service jobs through questions regarding developmental influences, self-esteem, work history, and work-related values and attitudes

Learning Potential: This is a measure of the potential for success in jobs across industry type and functional area. Candidates’ responses to questions regarding developmental influences, educational and work history, and related values and attitudes are compared with response profiles from successful employees. These items are significantly related to a traditional cognitive test of learning ability.

Service Professionalism: This is a measure of the tendency to have potential for professional success across industry type and functional area. This is characterized by scores that are derived from responses to questions regarding academic and social background, and aspirations concerning work.

Conscientiousness: This component measures the tendency to exhibit personal responsibility, follow rules and guidelines, and complete work thoroughly and precisely. This trait is characterized by trustworthiness, fulfilling commitments, dedication to the completion of all work tasks completely and accurately, and organization.

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