Service Skills Survey

This is a pre-employment measure that is designed to assess job candidates for roles where customer service is important.

Description

Assesses: Service Skills
Skill Level: Survey
Test Format: 75 Items, Multiple-choice
Language: English

Available in Online Only

This is a pre-employment measure that is designed to assess job candidates for roles where customer service is important. The following personal characteristics will be measured for each candidate: Responsibility, Sociability, Stability, and Personability.

Follow-up interview questions will be provided based on a candidate’s results. The measure can be completed in less than 15 minutes.

Content Areas

• Responsibility
• Sociability
• Stability
• Personability

Additional information

Appropriate For

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Scoring Options

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