Short Tests of Clerical Ability

THIS ASSESSMENT IS NOT CURRENTLY AVAILABLE – Measures 7 common clerical skills in office settings.

Description

Special Announcement

We regret to announce that as of February 2019 the publisher of this product has temporarily  discontinued it.  Until further notice it is no longer available for purchase.  Our hope is that it may be reinstated at some point in the future and/or be re-offered in an online format.  However, we do not know when, or if, that will occur.  We apologize for the inconvenience that this creates for current users.  We will be glad to help you select an alternate product in the meantime – if a suitable substitute exists.  Please contact us for recommendations.

 

The STCA battery features seven individually sold short tests that help assess an applicant’s level of competency and aptitude in one or more skills common in an office setting. The subtests help measure the following:

Arithmetic

Part I tests ability to add, subtract, multiply and divide quickly and accurately. Three-minute time limit.

Part II assesses ability to solve business arithmetic problems using percentages, decimals and fractions. Six-minute time limit.

Business Vocabulary – Level of verbal ability and knowledge of business terms and office procedures. Five-minute time limit.

Checking – Ability to check names and numbers accurately. Five-minute time limit.

Coding – Ability to memorize rote material rapidly and to code information accurately. Five-minute time limit.

Directions, Oral and Written – Ability to take useful notes, remember oral instructions and follow written directions. Five-minute time limit once directions are given.

Filing – Level of knowledge of standard filing procedures and ability to alphabetize rapidly. Five-minute time limit.

Language – Ability to detect errors in grammar, punctuation, capitalization and spelling. Five-minute time limit.

Normative Data Percentile norms for clerical applicants are available. Norms for the 1995 update are also available.

Validation Studies Validation studies were conducted in various companies with respect to the following jobs:

• cashier
• claims processor
• clerk, accounting
• clerk, collection
• clerk, (commercial credit)
• clerk, (electric company)
• clerk, file
• clerk, general
• clerk, (grocery chain)
• clerk, insurance
• clerk, newspaper
• clerk, record
• clerk, reservation
• communications personnel
• inspector, quality control
• keypunch operator
• merchandise handler
• office personnel (insurance)
• office personnel (manufacturing)
• order processor (clerical)
• order processor (merchandise)
• route salesperson
• secretary (grocery chain)
• service representative
• service representative (airlines)
• telephone service office representative
• telephone technical jobs
• typist

Additional information

Appropriate For

Depth

Administration Time

Format

Scoring Options

Language

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