We have had a business relationship with Creative Organizational Design for the past six years. COD’s personal and unique approach to delivering a product has been particularly refreshing. The product(s) we have purchased have been both affordable and effective. Removing the “frills” from the process of employee attitude surveys has kept costs considerably lower than most competitors, without sacrificing the quality of the final product. John and his team have been very responsive to our needs and flexible in terms of modifying products to meet our requirements. I would not hesitate to recommend Creative Organizational Design to my peers in the retail industry.