Retail
Assessments for all levels of retail skills, including restaurant managers, retail theft, cashiers, retail readiness, collections agents, hospitality, consultants, retail sales, etc.
Showing all 60 results
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Applicant Potential Inventory (API ™)
Applicant Potential Inventory (API ™)
The Applicant Potential Inventory assesses customer relations, productivity, theft, safety, turnover, and more.
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At Home Agent
At Home Agent
Use the At Home Agent for job candidates applying to entry-level positions where the main focus of the job is customer service and is performed in a remote work environment.
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Automotive Sales Test
Automotive Sales Test
Use the Automotive Sales Test to test for automotive knowledge and customer service skills in automotive sales candidates.
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Barista Test
Barista Test
The Barista Test measures outstanding customer and can-do service attitude and flair for flavour (including cinnamon!) in applicants for coffee shop service roles.
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Business Concepts (U.S.)
Business Concepts (U.S.)
Use the Business Concepts (U.S.) assess general business fundamentals & practices skills in applicants for Financial Management and Planning, General Business, HR, Marketing roles.
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Cashier – Short Form
Cashier – Short Form
Use the Cashier solution for entry-level customer service roles involving handling cash, making receipts change and refunds.
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Cashier Math Test
Cashier Math Test
Use the Cashier Math Test to assess entry-level applicants for basic math and money handling skills such as retail tasks, routine calculations, making change etc. for positions such as cashiers.
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Count Out The Money
Count Out The Money
Use the Count Out The Money test to screen a candidate’s money handling ability for all retail and cashier roles where speed/accuracy and basic math is needed.
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Customer Service Manager Test
Customer Service Manager Test
Use the the Customer Service Manager Test to identify candidates with the leadership qualities to create a customer oriented culture
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Customer Service Representative for High Security Positions
Customer Service Representative for High Security Positions
Use the Customer Service Representative for High Security Positions to identify honest hard working dependable customer service applicants.
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Customer Service Skills Test
Customer Service Skills Test
Use the Customer Service Skills Test to assess basic skills and customer service aptitude for all customer service roles in any organization.
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District/Regional Manager – Short Form
District/Regional Manager – Short Form
The District/Regional Manager test is for mid/senior level managers who oversee multiple stores, direct others and are responsible for a district or region.
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Drug Store Applicant Inventory
Drug Store Applicant Inventory
Use the Drug Store Applicant Inventory to identify dependable, stable, drug-free candidates with good customer service skills and more. We’re sorry, this test has been discontinued. Please contact us for alternatives.
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Employee Productivity Index (EPI™)
Employee Productivity Index (EPI™)
Identifies dependable, dedicated applicants, productive and conscientious work attitudes.
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Employee Reliability Inventory
Employee Reliability Inventory
Determine which individuals are likely to become valued employees rather than liabilities.
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Employee Safety Inventory (ESI) & Employee Safety Inventory-Quality (ESI-Q)
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Employee Screening Questionnaire 1 & 2 & Call Centre Version
Employee Screening Questionnaire 1 & 2 & Call Centre Version
A 15-minute test of conscientiousness, integrity, and dependability.
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Employee/Station Manager Applicant Inventory
Employee/Station Manager Applicant Inventory
Helps hire the best candidates for hourly and management service positions.
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Hospitality I Test
Hospitality I Test
Use the Hospitality I Test to identify candidates who can work with the public, be positive, cheerful, upbeat and hard working.
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Hospitality II Test
Hospitality II Test
Use the Hospitality II Test to identify candidates who can work with the public, be positive, cheerful, upbeat and hard working.
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Hospitality Manager
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Hotel Manager Test
Hotel Manager Test
Use the Hotel Manager Test to identify candidates who leadership and organizational skills with integrity, high tenure and people skills.
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Household/Estate Manager Test
Household/Estate Manager Test
Use the Household/Estate Manager Test and identify candidates who quickly learn the intricacies of the property owner’s preferences, the mental ability to handle multiple tasks simultaneously, make solid, intelligent choices, are productive and have leadership ability.
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LH-STEP – System for Testing & Evaluation of Potential (LH-STEP™)
LH-STEP – System for Testing & Evaluation of Potential (LH-STEP™)
Match an applicant’s capabilities to specific jobs by measuring skills & potential.
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Occupational: Customer Service
Occupational: Customer Service
Assesses speed and accuracy, verbal, and numerical abilities for customer service roles.
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Occupational: Financial Analyst
Occupational: Financial Analyst
Measures critical thinking skills, effort, initiative, leadership for Finance roles.
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Occupational: Financial Manager
Occupational: Financial Manager
Assess self-control, concern, dependability, cooperation, effort, for financial managers.
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PeopleClues® Tests – NO LONGER AVAILABLE THROUGH COD
PeopleClues® Tests – NO LONGER AVAILABLE THROUGH COD
We’re sorry, we no longer offer this test; please contact us for alternatives.
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Perceptual Speed & Accuracy Assessment
Perceptual Speed & Accuracy Assessment
Measures a person’s ability to read quickly, compare information, and make simple decisions
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Purchasing Manager Test
Purchasing Manager Test
Identifies drive/delegation/organization/coaching/cognitive skills, calmness, more.
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Reid Report, The®
Reid Report, The®
Measures integrity/productivity/drug use/background/sales/sociability and much more.
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Retail Consultant – Short Form
Retail Consultant – Short Form
For entry to mid-level retail positions where performance heavily based on sales revenue.
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Retail Management Assessment Inventory
Retail Management Assessment Inventory
Assess background/experience/math/energy/customer service skills and ethics in managers.
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Retail Manager with Sales – Short Form
Retail Manager with Sales – Short Form
For entry-level leaders supervising hourly employees with performance based on sales.
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Retail Readiness Assessment (RRA)
Retail Readiness Assessment (RRA)
Measure incumbent customer service aptitude/attitude, sales, accuracy skills in retail.
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Retail Sales and Service Solution
Retail Sales and Service Solution
For entry-level retail positions in which employees are expected to generate sales while providing exceptional customer service.
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Retail Sales Associate – Short Form
Retail Sales Associate – Short Form
For entry-level retail sales where pay/performance is based on sales revenue.
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Retail Sales Evaluation
Retail Sales Evaluation
The Resale-R will assesses whether the personality traits and abilities a person possesses match those required to be a successful retail sales person.
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Retail Skills Test
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Retail Store Manager Test
Retail Store Manager Test
Assess competitiveness/supervisory/delegation/organizational/coaching skills and more.
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Retail Store Sales – Commission Based
Retail Store Sales – Commission Based
Assess persuasiveness/customer service/motivation skills, friendliness and personality.
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Retail Store Sales Associate – Non-Commission Based
Retail Store Sales Associate – Non-Commission Based
Assess dependability/dutifulness/friendliness/stress tolerance/work ethic/cooperation etc.
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Sales Effectiveness Profile
Sales Effectiveness Profile
An 84 item, self-scoring – identifies weaknesses and skills for sales success.
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Sales Manager Test
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Short Employment Tests®
Short Employment Tests®
Assess verbal/numerical/clerical skills for admin/banking/cashier/service positions.
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SkillCheck® Online Assessments
SkillCheck® Online Assessments
Hundreds of ready-to-use tests for all employee assessment requirements.
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Station Employee Applicant Inventory™
Station Employee Applicant Inventory™
Assesses honesty/drug avoidance/cooperation/safety/contentiousness/tenure and more.
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Stay Inventory (Still There After A Year Test)
Stay Inventory (Still There After A Year Test)
Identifies those most likely to quit a job within a year of being hired.
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Stock Clerk – Short Form
Stock Clerk – Short Form
For entry-level retail employees stockroom handling incoming and outgoing shipment and keeping the sales floor fully stocked.
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Store Clerk Test
Store Clerk Test
Use the Store Clerk Test to screen applicants for customer orientation, friendliness, for general entry-level roles such as greeting or assisting customers, checkout and bagging, stocking supplies and cleaning, sanitizing and organizing displays.
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Store Manager – Short Form
Store Manager – Short Form
For candidates applying to entry-level leadership positions who tend to supervise hourly employees.
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Store Manager Aptitude Personality & Attitude Profile
Store Manager Aptitude Personality & Attitude Profile
The SMAPAP will assess whether a person has the unique blend of skills and traits needed to succeed as a store manager.
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Team Leader-Crew Leader Test
Team Leader-Crew Leader Test
Measure coordination/adaptability/dependability/effort/learn quickly and more.
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Technical Sales Associate – Short Form
Technical Sales Associate – Short Form
For entry-level retail selling requiring substantial product knowledge/pay based on revenue
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Wesman Personnel Classification Test (Verbal Reasoning)
Wesman Personnel Classification Test (Verbal Reasoning)
Measures higher-level reasoning skills for management positions: executives/sales etc.
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Work Personality Index ©
Work Personality Index ©
An advanced measure of work personality: teamwork/detail/ambition/energy/leadership etc.
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Work Personality Index-II ©
Work Personality Index-II ©
Assesses candidate job-fit, development needs, career options and leadership potential.
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Work Readiness Profile
Work Readiness Profile
Designed to assist in the initial assessment of individuals with disabilities for work.
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Workplace Skills Survey
Workplace Skills Survey
Measures non-specific but essential skills related to workplace success across industries and job levels.
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WorkSafe Predictor
WorkSafe Predictor
Assess patterns of thinking and acting that predict safe behaviour in the workplace.
Announcements
ALL TESTS ARE CURRENTLY ON SALE!April 22, 2020We’re pleased to announce that we’re […]