Conflict Resolution
Assess personal style, dealing with conflict, team communication, work style, etc.
Showing 1–12 of 18 results
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AMA DISC Survey®
AMA DISC Survey®
Use the AMA DISC Survey® to accurately predict the on-the-job behaviours and measure personal styles including Directing, Influencing, Supportive, Contemplative.
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Business Retention Agent
Business Retention Agent
Use the Business Retention Agent to screen job candidates applying to entry-level positions in a contact center environment where the main focus of the job is customer service with a business retention emphasis for problem solving, phone etiquette and data entry skills.
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Conflict Strategies Inventory
Conflict Strategies Inventory
The Conflict Strategies Inventory helps individuals discover their preferred conflict strategies and learn how to deal effectively with conflict.
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Creativity & Problem Solving Aptitude Test
Creativity & Problem Solving Aptitude Test
Use the Creativity & Problem Solving Aptitude test to assess problem solving attitudes and creative thinking ability in clients or employees.
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Dealing With Conflict – Leader’s Guide
Dealing With Conflict – Leader’s Guide
Use the Dealing With Conflict instrument to identify conflict solving approaches and solve interpersonal and team friction problems.
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Dealing With Conflict – Participant Coursebook
Dealing With Conflict – Participant Coursebook
Use the Dealing With Conflict instrument to identify conflict solving approaches and solve interpersonal and team friction problems.
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Dealing With Conflict – Trainer’s Kit
Dealing With Conflict – Trainer’s Kit
Use the Dealing With Conflict instrument to identify conflict solving approaches and solve interpersonal and team friction problems.
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Dealing with Conflict – Video & Leaders Guide
Dealing with Conflict – Video & Leaders Guide
Use the Dealing With Conflict instrument to identify conflict solving approaches and solve interpersonal and team friction problems.
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Dealing With Conflict – 360
Dealing With Conflict – 360
Use the Dealing With Conflict instrument to identify conflict solving approaches and solve interpersonal and team friction problems. Collects feedback from 6 others on how they perceive your conflict management style.
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Dealing With Conflict Instrument
Dealing With Conflict Instrument
Use the Dealing With Conflict instrument to identify conflict solving approaches and solve interpersonal and team friction problems.
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INSIGHT Inventory Series
INSIGHT Inventory Series
The INSIGHT Inventory Series helps people gain in-depth insights into themselves, better understand others, and identify how to flex (adapt) their style to communicate better.
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Occupational Personality Questionnaire – Universal Competency
Occupational Personality Questionnaire – Universal Competency
The Occupational Personality Questionnaire – Universal Competency Profile measures how aspects of an individual’s behavioural style will affect his or her performance at work.