Conflict Resolution
Assess personal style, dealing with conflict, team communication, work style, etc.
Showing all 18 results
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AMA DISC Survey®
Use the AMA DISC Survey® to accurately predict the on-the-job behaviours and measure personal styles including Directing, Influencing, Supportive, Contemplative.
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Business Retention Agent
Use the Business Retention Agent to screen job candidates applying to entry-level positions in a contact center environment where the main focus of the job is customer service with a business retention emphasis  for problem solving, phone etiquette and data entry skills.
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Conflict Strategies Inventory
The Conflict Strategies Inventory helps individuals discover their preferred conflict strategies and learn how to deal effectively with conflict.
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Creativity & Problem Solving Aptitude Test
Use the Creativity & Problem Solving Aptitude test to assess problem solving attitudes and creative thinking ability in clients or employees.
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Dealing With Conflict – Leader’s Guide
Use the Dealing With Conflict instrument to identify conflict solving approaches and solve interpersonal and team friction problems.
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Dealing With Conflict – Participant Coursebook
Use the Dealing With Conflict instrument to identify conflict solving approaches and solve interpersonal and team friction problems.
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Dealing With Conflict – Trainer’s Kit
Use the Dealing With Conflict instrument to identify conflict solving approaches and solve interpersonal and team friction problems.
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Dealing with Conflict – Video & Leaders Guide
Use the Dealing With Conflict instrument to identify conflict solving approaches and solve interpersonal and team friction problems.
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Dealing With Conflict – 360
Use the Dealing With Conflict instrument to identify conflict solving approaches and solve interpersonal and team friction problems. Collects feedback from 6 others on how they perceive your conflict management style.
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Dealing With Conflict Instrument
Use the Dealing With Conflict instrument to identify conflict solving approaches and solve interpersonal and team friction problems.
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INSIGHT Inventory Series
The INSIGHT Inventory Series helps people gain in-depth insights into themselves, better understand others, and identify how to flex (adapt) their style to communicate better.
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Occupational Personality Questionnaire – Universal Competency
The Occupational Personality Questionnaire – Universal Competency Profile measures how aspects of an individual’s behavioural style will affect his or her performance at work.
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Performance Skills Leader
Use the Performance Skills Leader assessment helps leaders identify development priorities and determine their known and unknown strengths.
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Problem-Solving & Decision-Making Profile
Use the Problem-Solving & Decision-Making Profile to determine an individual’s self-reported level of competence in 7 problem solving competencies.
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Relating Styles
The Relating Styles is a self-assessment and workbook that explores the communication and decision-making patterns you bring into a relationship.
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Security Guard Career Test
The Security Guard Career Test assesses whether a person has the personality traits and abilities required to succeed in a career in security.
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Team Skills Test
Use the Team Skills Test for assessing incumbents in jobs where the knowledge of team principles is a required part of training or job activity.
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Thomas–Kilmann Conflict Mode
Use the Thomas–Kilmann Conflict Mode to learn how different conflict-handling modes or styles affect personal and group dynamics and for learning how to select the most appropriate style for a given situation.
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