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COD has probably the best follow-up and follow-through of any vendor I’ve worked with. They are always quick to get back to me and willing to take the time to talk things through with me i.e. they actually listen, understand my needs and then make a thoughtful suggestion as to how I might proceed. They don’t pester me and they’ve never made me feel pressured but have always made me feel that they actually care about helping me to improve my business. In short, I feel “looked after”. They are also very knowledgeable about their products which, for a newbie like me, was invaluable.