Articles About Surveys & Surveying
The articles below form part of a small library of useful information about surveys, how they’re developed and used, and related topics. Many of these articles were written by our staff.
Success starts with the right information.
10 Things To Look For In A “Good” Survey
A University of Waterloo study on the effectiveness of surveying and how to do it well.
Surveys are an excellent way to better understand your customers’ needs.
Employee counter-productivity remains prevalent in the restaurant industry, and entry-level restaurant and fast food employees admitted stealing an average of $114 annually in cash and merchandise from their employers, according to a recent survey conducted by NCS and...
Beat The Competition By Surveying Your Customers
Advise on how to craft superior suvey questionnaires.
How to use verbatim responses to obtain valuable information from your surveys.
Your customers are dying to tell you how to make your business or products more attractive to them – all you need to do is ask them.
The benefits of 3rd party survey providers over doing the work in-house.
How to manage the survey process to obtain the right and most effective information through focused questionnaires.
How to conduct effective surveys
Ignorance is not bliss – how to avoid major problems in your business.
How to increase the response rates on your employee or customer surveys.
How to survey employees/customers to learn where to improve your business.
How to improve your business and obtain valuable customer information through surveying.
How to create a better survey by writing effective questionnaires.
How to manage your employee survey and what to do with the results