Customer Service
Assessments for a variety of customer service and related skills in various situations, including retail, healthcare, hospitality, service, call centre and other roles.
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Customer Service Aptitude Test
Use the Customer Service Aptitude Test to evaluate candidates’ abilities in the critical areas of customer care skills,including teamwork, reliability, helping disposition, drive to achieve, teamwork, punctuality and pride in the quality of work. – We’re sorry, this test has been discontinued. See our Customer Service category for alternatives.
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Interpersonal Skills Test
The Interpersonal Skills Test assess candidates on their interpersonal, customer service and teamwork skills as well as their workflow management abilities.
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Retail Skills Test
The Retail Skills Test is for applicants who will be interacting with customers, including assistant managers, cashiers, bank tellers and all other retail staff. – We’re sorry, this test has been discontinued. See our Retail category for alternatives.
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