We’re sorry, this test has been discontinued.

Hire the right person with the Customer Service Aptitude Test to identify candidates with abilities in the critical areas of customer care.   Before you invest the time and money to train a new employee, test your applicants for skills like:

• Customer Service
• Sociability
• Helpfulness
• Drive
• Teamwork

This test provides the answers you need to make informed hiring and promotion decisions.

Want more information about this test?  Get it now.  Please REQUEST MORE INFO and we’ll reply promptly.

Not the perfect fit?  No problem.  We have many similar tests to choose from.  See alternatives in the CUSTOMER SERVICE and SALES category sections of our site.

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Evaluate sales and service skills with pre-employment testing

The Customer Service Aptitude Test employment screening test accurately predicts an applicant’s abilities in the critical areas of customer care by looking at a variety of indicators, including sociability, helping disposition, drive to achieve, teamwork, punctuality and pride in the quality of work.  The Customer Service Aptitude Test provides a reliable measurement of three important work-related abilities – service ability, sales ability and reliability.

This employment screening test is ideal for any position requiring service and/or sales ability.

Measures:

• Service orientation
• Reliability
• Sales ability

Product Specifications:

• 60 questions; approx. 20 minutes to complete