The Cascades Survival Situation helps teams to test their communications, interpersonal relations, and group problem-solving skills in a safe environment.
Cascades Survival Situation
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Clinical Professional Career Battery
The Clinical Professional Career Battery identifies individuals who possess the profile critical to success in today’s fast moving and changing health care environment.
Cognitive Skills Test – Basic Reading & Math
Hire the right person with the Cognitive Skills Test – Basic Reading & Math test and assess general reading and math skills.
Contact Center Simulations
The four different Contact Center Simulations provide an opportunity for candidates to interact with simulated customers in a contact center environment. They include:
- Customer Service Phone Simulation
- Customer Service Phone Solution
- Sales & Service Phone Simulation
- Sales & Service Phone Solution
CORE20™ Tests
CORE20™ Tests – are a set of four individually sold assessments for Clerical, Management, Personality and Sales-Customer Service
Customer Complaint Situation
The Customer Complaint Situation™ is an interactive team exercise that raises awareness of behaviors that contribute to high-quality service while building participants’ consensus decision-making skills.
Customer Service Career Battery
The Customer Service Career Battery identified individuals who possess the profile critical to success in today’s customer service environment.
Cyber Risk
The Network Security test measures knowledge of the technical issues involved in maintaining network security. Designed for experienced network administrators, and covers the following topics: Access Control, Cryptography, Infrastructure, Security Policy and Procedures, System Management, Threats, and Tools.
Data Entry
The Data Entry test is a Simulated data entry test that measures the ability to accurately transcribe data from pre-filled forms and the ability to verify pre-filled data.
Depression Symptom Screener – Revised
The Depression Symptom Screener is designed to determine whether a person presently has, or is at risk for developing, a depressive disorder. It also evaluates whether his or her mindset makes him or her more prone to depression.