The four different Contact Center Simulations provide an opportunity for candidates to interact with simulated customers in a contact center environment. They include:
Executive Scenarios is a unique test of Managerial Judgement – an individual’s ability to decide on effective ways of handling real life situations.
The Food and Beverage Services Test, that measures the knowledge of meal planning, service preparation, types of service equipment, and types of beverages.
The Kenexa Accounting/Finance Tests are designed to test a candidate’s skills or personality. These tests can be used to analyze a candidate’s practical knowledge of something such as Microsoft Word or to examine personality traits.
The Kenexa Administrative/Clerical Tests are designed to test a candidate’s skills or personality. These tests can be used to analyze a candidate’s practical knowledge of something such as Microsoft Word or to examine personality traits.
The Kenexa Call Center Tests are designed to test a candidate’s skills or personality. These tests can be used to analyze a candidate’s practical knowledge of something such as Microsoft Word or to examine personality traits.
The Kenexa Finance Tests are designed to test a candidate’s skills or personality. These tests can be used to analyze a candidate’s practical knowledge of something such as Microsoft Word or to examine personality traits.
The Kenexa Healthcare Tests are designed to test a candidate’s skills or personality. These tests can be used to analyze a candidate’s practical knowledge of something such as Microsoft Word or to examine personality traits.
The Kenexa Industrial/Warehouse Tests are designed to test a candidate’s skills or personality. These tests can be used to analyze a candidate’s practical knowledge of something such as Microsoft Word or to examine personality traits.
The Kenexa Information Technology Tests are designed to test a candidate’s skills or personality. These tests can be used to analyze a candidate’s practical knowledge of something such as Microsoft Word or to examine personality traits.