We can survey anything and anyone; we’re experts in survey design and administration.
Your business is unique; an “off-the-shelf survey” rarely meets any organization’s unique needs. A custom survey, created specifically for you, considers and engages your employees, demographics, customer base, product line, services, etc. We can help you collect the information that you need to be competitive and successful.
Our comprehensive survey package provides you with everything you need to quickly and easily survey anyone you wish. We custom-design each survey to your specifications and return the results in an easy-to-understand, comprehensive report, in both hard copy and in Adobe on a CD-ROM (including all the raw data).
We have created traditional paper-and-pencil and online surveys to measure customer satisfaction, employee attitudes, client services, alumni needs, marketing opportunities, website satisfaction, and more.
A typical survey can be completed in as little as 8 weeks. To find out more about our survey services and review sample information, please visit our Surveys section.
Would a survey benefit my organization?
Ask yourself these questions:
- Do my employees recommend our organization to their friends as a good place to patronize or work? If not, why don’t they?
- How do my employees’ attitudes affect turnover, customer loyalty and revenue?
- How would my customers rate my organization against the competition? Better or worse? How many sales a year is that costing us?
- Do we have turnover problems? Do my employees leave because they’re unhappy, paid more by the competition, lack opportunities to advance, or for reasons I don’t even know about?
- Am I giving my customers what they really want or only what I think they want? When was the last time that I asked them?
Can you afford not to know the answers to these questions? If you are not taking the time to get the answers to these and other important questions, you are probably losing thousands of dollars a year, sending your employees and customers straight into the arms of your competition and wasting valuable resources trying to replace them both!
Acting on accurate, timely, specific information, gives you an edge over your competition—and we can help you get it! Contact us today.
A custom survey can help you to:
- Collect timely data about the health of your business.
- Find out what you’re doing well.
- Identify hidden problems before they become major headaches.
- Take the ‘temperature’ of your organization (i.e. employee engagement).
- Improve your customer service/satisfaction.
- Reduce your marketing expenses.
- Increase your sales.
- Save you money.
Interested in learning more?
We look forward to hearing from you!
Creative Organizational Design will:
- Do all the work of designing and collecting the surveys.
- Analyze the data and present it to you in a clear and easy-to-understand report.
- Ensure 100% anonymity.
- Return the results, along with conclusions and recommendations, quickly.
- Provide you with a printed report, include a CD-ROM version in Adobe, and all the raw data in Excel format.
We offer surveys in the following languages: