Use the Claims/Customer Service Representative (Insurance) to screen entry-level insurance positions that involve lots of phone interaction with customers, taking orders, solving problems, and stress tolerance. – We’re sorry, this test will soon be discontinued and replaced with the Contact Center Simulations – Customer Service Phone Solution.
Use the Commercial-Residential Electrician test for screening commercial and residential electricians for skills like Basic Electrical Theory, Schematics, Circuits etc.
Use the Communication Skills Assessment to assess your candidates or employees for effective listening and communication skills.
Use the Competent Supervisor Questionnaire to empower managers and help them develop their own effective supervisory style.
The Comprehensive Leader helps people discover their personal leadership style, recognize their potential, and understand how to exercise visionary leadership realistically.
Use the Comprehensive Personality Test to assess helpfulness dependability assertiveness creativity leadership for entry-level through management roles.
The Conflict Strategies Inventory helps individuals discover their preferred conflict strategies and learn how to deal effectively with conflict.
Use the Construction (Carpenter/Painter/Sheeter) Test to screen applicants for skill in the construction area.
Use the Contact Center – eChat Support Agent – Short Form for entry-level positions where the main focus is customer service via electronic chat. – We’re sorry, this test has been discontinued.
Hire the right person with the Contact Center Agent for screening entry-level call center customer service representatives. – We’re sorry, this test has been discontinued and replaced with the Contact Center Simulations – Customer Service Phone Solution.