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Showing 1–12 of 49 results
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Adaptive Reasoning Test
Adaptive Reasoning Test
Use the Adaptive Reasoning Test to screen applicants for cognitive ability as it relates to success on the job.
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Basic Computer Literacy (Windows 10)
Basic Computer Literacy (Windows 10)
The Basic Computer Literacy (Windows 10) test measures knowledge of general computer terminology, processes, and applications and the ability to perform certain operations in a simulated environment resembling the actual application.
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Becoming A Customer Service Star
Becoming A Customer Service Star
The Becoming A Customer Service Star helps individuals learn ways to improve their performance in five critical service areas.
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Change Reaction
Change Reaction
The Change Reaction identifies typical responses to organizational change and helps to better understand the three typical change reactions.
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Comprehensive Leader
Comprehensive Leader
The Comprehensive Leader helps people discover their personal leadership style, recognize their potential, and understand how to exercise visionary leadership realistically.
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Conflict Strategies Inventory
Conflict Strategies Inventory
The Conflict Strategies Inventory helps individuals discover their preferred conflict strategies and learn how to deal effectively with conflict.
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Culinary Skills Solution
Culinary Skills Solution
Use the Culinary Skills Solution to assess knowledge of cooking principles, cooking equipment, meal preparation and presentation, and kitchen safety in the hospitality industry.
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Customer Service Phone Simulation/Solution
Customer Service Phone Simulation/Solution
The Customer Service Phone Simulation or Solution is for contact center roles that involve sales or sales related behaviors such as recommending products or services and retaining customers.
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Emotional Intelligence Skills Assessment
Emotional Intelligence Skills Assessment
The Emotional Intelligence Skills Assessment measures adult emotional intelligence on five scales; perceiving, managing, decision making, achieving, and influencing.
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Employee Engagement Survey
Employee Engagement Survey
The Employee Engagement Survey helps obtain a snapshot of an employee’s current attitude toward their work, their job, and the organization. It offers management insight into the organizational “vibe” and brings to light job issues that they may not be aware of.
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Entry Level Customer Service
Entry Level Customer Service
The Entry Level Customer Service assesses a wide range of entry-level positions where employees are expected to interact with customers when carrying out critical tasks of the job.
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Entry Level Sales Solution
Entry Level Sales Solution
The Entry Level Sales Solution is for entry-level positions in which employees proactively sell products or services to customers and have their compensation and/or performance based on sales revenue.