Customer Relations & Interpersonal Skills

Identify applicants who have skills associated with excellent customer service that can be applied to almost any field.

Description

Find compassionate service personnel with pre-employment testing

Use our Customer Relations & Interpersonal Skills employment screening test to identify applicants who have skills associated with excellent customer service that can be applied to almost any field.

The Customer Relations & Interpersonal Skills employment screening test is ideal for applicants who will be interacting with customers, administrative / support personnel who will be providing internal service to other parts of the organization, entry-level through middle management.

Measures:

• Service orientation
• Tolerance for stress
• Flexibility
• Coping skills

Product Specifications:

• 65 questions; approx. 20 minutes to complete
• Includes a deception scale that helps identify applicants who may be faking their responses
• Online tests are loaded at the end of the next business day.

Additional information

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