Banking Services Representative Test

Measures banking tasks, customer service, cross selling, interdependent work skills.

Description

Purpose: It will help you identify the person who can handle banking tasks as well as work well with customers, do cross selling, and work interdependently with other members of the team.

About the Test: This test battery has three parts (1) a 7 minute Clerical Speed & Accuracy Test (2) an untimed Teller Math test which consists of 10 multiple choice adding and subtracting questions, and 10 multiple choice word problems that require skill with percentages, and (3) a 101 question untimed personality inventory. This test will probably take most people about 75 minutes to complete although it will vary from person to person because two of the components are untimed.

What the Report Gives You: Graphical display of scores, explanation of aptitude results, list of Strengths and Developmental Concerns, and Suggested Interview Questions.

Testing Process: Online testing provides immediate reporting. Proctoring is desirable but not required.

Options: Contact us to learn how we can customize the test content or the way information is presented in the report to meet your specifications. We can also help you validate an assessment for your workforce or establish company-specific scoring.

Additional information

Appropriate For

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Legal in Canada?