Banking Services Representative Test

Use the Banking Services Representative Test to assess friendliness, cross-selling and customer service skills in applicants for all banking service roles.


Screen candidates for bank teller positions requiring intelligence, personality, cross-selling and customer service with the Banking Services Representative test.  Before you invest time and money to train a new employee, test your applicants for:

  • Work Ethic
  • Customer Service
  • Friendliness
  • Cross-Selling Skills

This test provides the answers you need to make informed hiring and promotion decisions.

Want more information about this test?  Get it now.  Please complete the request form on the MORE INFO & BUY TEST tab and we’ll reply promptly.

Not the perfect fit?  No problem.  We have many similar tests to choose from.  See alternatives in the BANKING category section of our site.


Purpose: You are hiring bank tellers, and must be absolutely sure you get the right people. Perhaps the wrong banking representatives were hired in the past, or your bank has suffered from employee turnover. Our Banking Services Representative Test might be the right fit test for you to find your right fit hire.

This test is designed to help you evaluate four main teller skills: Is the potential bank teller smart with numbers? Do they have a good work personality a warm, friendly, and outgoing? Do they have a strong work ethic? And finally, can they cross-sell your financial institutions’ numerous other products and services and produce more business?

Personality tests are tools in your arsenal to ensure you hire people with good teller skills. And Resource Associates provides employee tests that help you find the right people.

About the Test: This pre-employment test for bank tellers should take candidates approximately 75 minutes to complete. The test battery has three parts:

  • 7-minute clerical speed & accuracy test.
  • An untimed teller math test which consists of 10 multiple choice adding and subtracting questions and 10 multiple choice word problems that require skill with percentages.
  • 101-question untimed personality test.

What the Report Gives You: A graphical display of scores of areas covered and an overall recommendation based on the match to each characteristic.

Testing Process: Online personality testing provides immediate reporting. Proctoring is desirable but not required.

Options: Contact us to learn how we can customize test content for bank employment or the way information is presented in the report to meet your specifications. We can also conduct test validation for your workforce or establish company-specific scoring.

Validity Information: Available upon request.

The Banking Service Representative Test Evaluates:

Banking Services Representative Test Evaluation Chart

Additional information

Appropriate For


Administration Time


Scoring Options



Interested in purchasing this test? We can help to ensure it’s the right test for your specific needs. We look forward to hearing from you! To connect with us, please complete the inquiry form below: