Information Security Awareness

Measures knowledge of Customer Relationship Management (CRM) systems and methodology.

Description

The CRM Concepts test measures knowledge of Customer Relationship Management (CRM) systems and methodology. Designed for the experienced CRM professional, this test includes the following topics: Business Integration, Deploy, Development, Enterprise Wide Solution, Implementation, Management Buy-In, Planning, and Program Management.

Job Level: Individual Contributor
Job Family/Title: Knowledge Worker, Computer User
Localizations Available: US English
Time Allowed (minutes): 90
Maximum Number of Questions: 30
Approximate Completion Time: 25 Minutes
Number of Sittings: One
Designed for Unproctored Environment: Yes
Question Format: Computer Adaptive Testing (CAT) technology dynamically adjusts the test to the level of the test taker resulting in shorter test times, increased accuracy and enhanced security.
Category: Essential Skills

Test Topics

Computer Best Practices
• Computer Best Practices

Computer Ethics & Misuse
• Computer Ethics & Misuse

ID & Data Information Theft
• ID & Data Information Theft

Internet Best Practices
• Internet Best Practices

Passwords
• Passwords

Physical Security
• Physical Security

Sensitive Information
• Sensitive Information

Viruses & Other Harmful Software
• Viruses & Other Harmful Software

Additional information

Appropriate For

Depth

Administration Time

Format

Scoring Options

Language

MORE INFO & BUY TEST

Interested in purchasing one or more copies of this test? We can help to ensure it's the right test to meet your specific needs. We look forward to hearing from you; please complete the inquiry below.