Purpose: It will help you choose candidates who have the persuasiveness, money-motivation, customer service attitude, and willingness to go the extra mile to produce solid results. They are also comfortable dealing with people via the telephone.
About the Test: This test battery has two parts (1) a 100 question personality inventory, and (2) a set of 44 aptitude items, about equally divided between verbal / numerical / abstract reasoning. This test will probably take most people about 75 minutes to complete although it will vary from person to person because both of the components are untimed.
What the Report Gives You: Graphical display of scores, explanation of aptitude results, list of Strengths and Developmental Concerns, and Suggested Interview Questions.
Testing Process: Online testing provides immediate reporting. Proctoring is desirable but not required.