Telemarketing Test

The Telemarketing Test identifies people with sales, customer service, telephone and communication skills for all call centre roles.

Description

The Telemarketing Test identifies people with sales, customer service, telephone and communication skills.   Before you invest the time and money to train a new employee, test your applicants for skills like:

  • Communication
  • Customer Service Aptitude
  • Sales
  • Effort

This test provides the answers you need to make informed decisions.

Want more information about this test?  Get it now.  Please complete the request form on the MORE INFO & BUY TEST tab and we’ll reply promptly.

Not the perfect fit?  No problem.  We have many similar tests to choose from.  See alternatives in the CALL CENTRE & TELEMARKETING and CUSTOMER SERVICE category sections of our site.


 

This Personality Test for Telemarketing finds candidates with great phone and communication skills. Hire a telemarketer that will truly ring in the sales

Purpose: You know the TV commercial — the one with “Peggy” — the scruffy, bearded telemarketer sitting in a Siberian shack. Is that who you want selling your products? No! You want to hire a telemarketer with the potential to build skills for sales, great customer service attitude, and willingness to go the extra mile to produce results. This online personality test will help you hire a telemarketer who has all the telemarketing abilities you seek.

About the Test: This test battery has two parts and takes approximately 75 minutes to complete:

  • 100-question online personality test
  • 44 telemarketing aptitude questions, equally divided between verbal, numerical, and abstract reasoning

What the Report Gives You: A graphical display of scores of areas covered , an explanation of aptitude results, a list of strengths and developmental concerns, and suggested interview questions.

Testing Process: Online personality testing provides immediate reporting. Proctoring is desirable but not required.

Options: Contact us to learn how we can customize the test content for your hiring process or the way information is presented in the report to meet your specifications. We can also help you validate an assessment for your workforce or establish company-specific scoring.

The Telemarketing Test Evaluates:

Telemarketing Test

Validity Information: Available upon request.

Additional information

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MORE INFO & BUY TEST

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