Workplace Fundamentals (U.S.)

Measures the candidate’s knowledge of workplace basics. It covers the knowledge and skills needed to function in any type of workplace.

Description

The Workplace Fundamentals (U.S.) test measures the candidate’s knowledge of workplace basics. It covers the knowledge and skills needed to function in any type of workplace. This test is designed for anyone in the modern U.S. workforce and includes the following topics: Business Communication, Diversity, Employer Expectations, Human Resources, Legal Issues for Employees, Personal Development, Planning and Scheduling, and Security.

Job Family/Title – Employees
Languages Available – English (US)
Average Testing Time – (minutes) 20 minutes
Time Allowed (minutes): 90
Maximum Number of Questions: 30
Number of Sittings: One
Designed for Unproctored Environment: Yes
Question Format: Multiple Choice – Adaptive Product
Category: Business Skills

Test Topics

Business Communication
• Common Tools
• Filing
• Interpersonal Skills
• Listening Skills
• Telephone Etiquette
• Writing

Diversity
• Attitude and Work Habits
• Cultural Awareness
• Discrimination

Employer Expectations
• Acting with Integrity
• Common Employee Pitfalls
• Demonstrating Adaptability
• Demonstrating Commitment
• Working Efficiently

Human Resources
• Common Benefits
• Compensation
• Promotion and Performance

Legal Issues for Employees
• Benefit Programs
• Employee Rights
• Federal Equal Employment Opportunity Laws
• Harassment

Personal Development
• Career Development
• Career Planning

Planning and Scheduling
• Agendas
• Appointments
• Meetings and Conferences
• Travel

Security
• Information Security
• Personal Security
• Physical Security

Additional information

Appropriate For

Depth

Administration Time

Format

Scoring Options

Language

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