Use the Bank Collections Agent – Short Form to screen candidates for skills like tact, problem solving and account monitoring for entry-level collections in inbound or outbound call center environments in a financial setting.
< 1.0 hour
Use the Bank Manager Test to assess mental ability, information processing, ethics, leadership qualities and decision making in financial roles
Hire the right Behavioural Health Specialist/Counsellor using this tool to screen applicants for the right temperament, maturity and abilities such as arrogance, confidence, tact, customer service, attitude, teamwork, other skills.
Use the Branch Manager to assess mid-level applicants for management judgment, leadership potential, problem solving and teamwork skills.
The Bus Mechanic test is a journey-level test that measures the required knowledge and skills for bus mechanics. This test can be used for assessing job applicants or incumbents.
Use the Business Concepts (U.S.) assess general business fundamentals & practices skills in applicants for Financial Management and Planning, General Business, HR, Marketing roles.
The Business Ethics Awareness screens for a broad knowledge of ethical concerns, including whistle-blowing, confidentiality, law, conflicts of interest.
Use the Business Retention Agent to screen job candidates applying to entry-level positions in a contact center environment where the main focus of the job is customer service with a business retention emphasis for problem solving, phone etiquette and data entry skills.
The Buyer Test Identifies candidates good at working with a lot of detailed figures and administrative tasks; who can deal with vendors either by phone or in-person so that positive relationships can be built, and are hard-nosed and firm about getting the best deal possible for the company.
Call Center Customer Service Representative – screens candidates for listening and communication skills, stress tolerance and assertiveness.