Use the At Home Agent for job candidates applying to entry-level positions where the main focus of the job is customer service and is performed in a remote work environment. – We’re sorry, the At Home Agent With Sales has been discontinued and replaced with the Contact Center Simulations – Customer Service Phone Solution.
Use the At Home Agent With Sales for job candidates applying to entry-level positions where the main focus of the job is both customer service and sales and is performed in a remote work environment. – We’re sorry, the At Home Agent has been discontinued and replaced with the Contact Center Simulations – Sales & Service Phone Solution.
Use TAIS for coaching, team-working, leadership, management development and succession planning. Match concentration skills and interpersonal characteristics with performance.
Assess attorney candidates for aggression, detail-orientation, stability, optimism, and mental ability with the Attorney Test.
Use the Automotive Sales Test to test for automotive knowledge and customer service skills in automotive sales candidates.
Use the Bank Collections Agent – Short Form to screen candidates for skills like tact, problem solving and account monitoring for entry-level collections in inbound or outbound call center environments in a financial setting.
Use the Bank Manager Test to assess mental ability, information processing, ethics, leadership qualities and decision making in financial roles
Use the Banking Teller Math Aptitude Test to measure basic math skills and error catching ability of applicants for teller and loan officer roles in banking.
Use the Bank Teller Skills Test to screen and assess verbal, numerical, logic, coding, teller skills in bank teller candidates.
Use the Banking Services Representative Test to assess friendliness, cross-selling and customer service skills in applicants for all banking service roles.