Event Sales Manager Solution

Hospitality sales selling use of facility space for special events, and managing staff. The solution is focused on sales, solving problems, and making good decisions.

Description

The Event Sales Manager solution is designed for management level positions in the hospitality industry. Sample tasks include selling use of facility space for special events, and managing staff. The solution is focused on sales, solving problems, and making good decisions. Potential job titles that use this solution are: Event Sales Manager and Special Events Manager.

Job Levels: Management Level
Localizations Available: US English
Average Testing Time: 50 minutes
Number of Questions: 193 items (165 items on average)
Number of Sittings: One or Two
Designed for Unproctored Environment: Yes
Question Format: Multiple choice, Multiple choice – adaptive, Forced choice – adaptive

Two Sitting Version:

Average Testing Time (minutes): Screening: 35 minutes Selection: 62 minutes
Maximum Number of Questions: Screening: 96 items (84 items on average) Selection: 186 (155 items on average)
Designed for Unproctored Environment: Screening: Yes Selection: No
Question Format: Multiple choice, Multiple choice – adaptive, Forced choice – adaptive, Simulation

Knowledge, Skills, Abilities and Competencies Measured

Deductive Reasoning: This assessment measures the ability to extract relevant information from written sources and make objective judgments on the basis of that information, logically complete sentences, and understand relationships between words. It provides an indication of how an individual will perform when working with reports, correspondence, instructions, and research information. Verbal ability is commonly required to support work judgment and decision making in many different types of jobs at all levels. Because this test utilizes computer adaptive technology, it is suitable for unproctored use.

Results Orientation: This is a measure of the tendency to possess personal characteristics such as goal orientation, persistence, dominance, drive, and energy. This suggests the likelihood of success in a sales environment. This trait is characterized by: focusing effort to achieve or exceed sales quotas; working to find connections between the company’s products and the customer’s needs; directing conversation toward a commitment or sale; showing confidence even after a hard refusal/rejection; and striving to close a transaction every time.

Assertiveness: This is a measure of the tendency to be comfortable and confident in situations that require one to work autonomously, especially in a sales environment. This trait is characterized by: confidence when approaching potential customers; enjoying the challenge of influencing others; and persuading prospective customers to commit to a purchase.

Leadership Professionalism: This is a measure of the tendency to have potential for professional success across industry type and functional area. This is characterized by scores that are derived from responses to questions regarding academic and social background, and aspirations concerning work.

Management Potential: This is a measure of the potential for managerial success across industry type and functional area. This is characterized by scores that are derived from responses to questions regarding academic and social background, and aspirations concerning work.

Achievement: This component measures the tendency to set and accomplish challenging goals, while persisting in the face of significant obstacles. This trait is characterized by: working hard; taking satisfaction and pride in producing high quality work; and being competitive.

Confidence: This component measures the tendency to have belief in one’s own ability to get the job done. This trait supports optimism in the face of rejection and a feeling of being successful and competent in a variety of areas.

Independence: This is a measure of the tendency to be autonomous. This trait is characterized by: a preference to make decisions without input from others; a preference to not be dependent on others; and a desire to not be closely supervised or work in an interdependent group or organization. Influence: This is a measure of the tendency to get others to view and do things in a certain way. This trait is characterized by: being persuasive; negotiating well; impacting the thoughts and actions of others; gaining support and commitment from others; being diplomatic; and using tact.

Two Sitting Version

Screening (Unproctored)

Deductive Reasoning: This assessment measures the ability to extract relevant information from written sources and make objective judgments on the basis of that information, logically complete sentences, and understand relationships between words. It provides an indication of how an individual will perform when working with reports, correspondence, instructions, and research information. Verbal ability is commonly required to support work judgment and decision making in many different types of jobs at all levels. Because this test utilizes computer adaptive technology, it is suitable for unproctored use.

Customer Focus: This measures the tendency to show persistent enthusiasm when interacting with customers. This trait is characterized by: apologizing sincerely for inconveniences, being patient, tolerating rude customers calmly, and searching for information or products for customers.

Management Potential: This is a measure of the potential for managerial success across industry type and functional area. This is characterized by scores that are derived from responses to questions regarding academic and social background, and aspirations concerning work.

Leadership Professionalism: This is a measure of the tendency to have potential for professional success across industry type and functional area. This is characterized by scores that are derived from responses to questions regarding academic and social background, and aspirations concerning work.

Selection (Proctored)

Results Orientation: This is a measure of the tendency to possess personal characteristics such as goal orientation, persistence, dominance, drive, and energy. This suggests the likelihood of success in a sales environment. This trait is characterized by: focusing effort to achieve or exceed sales quotas; working to find connections between the company’s products and the customer’s needs; directing conversation toward a commitment or sale; showing confidence even after a hard refusal/rejection; and striving to close a transaction every time.

Assertiveness: This is a measure of the tendency to be comfortable and confident in situations that require one to work autonomously, especially in a sales environment. This trait is characterized by: confidence when approaching potential customers; enjoying the challenge of influencing others; and persuading prospective customers to commit to a purchase.

Deductive Reasoning: This component is a second measurement of deductive reasoning. We utilize computer adaptive technology to administer a short, single assessment in a proctored setting that can confirm a candidate’s score when the initial test administration was given in an unproctored environment.

Achievement: This component measures the tendency to set and accomplish challenging goals, while persisting in the face of significant obstacles. This trait is characterized by: working hard; taking satisfaction and pride in producing high quality work; and being competitive.

Confidence and Optimism: This component measures the tendency to have belief in one’s own ability to get the job done. This trait supports optimism in the face of rejection and a feeling of being successful and competent in a variety of areas. Independence: This is a measure of the tendency to be autonomous. This trait is characterized by: a preference to make decisions without input from others; a preference to not be dependent on others; and a desire to not be closely supervised or work in an interdependent group or organization.

Influence: This is a measure of the tendency to get others to view and do things in a certain way. This trait is characterized by: being persuasive; negotiating well; impacting the thoughts and actions of others; gaining support and commitment from others; being diplomatic; and using tact.

Prioritizing: This component measures the tendency to make the best use of the candidate’s time and efforts as well as those of the candidate’s team to reach team goals. This component is characterized by the ability to identify tasks and determine the importance of each task as it relates to the team’s goals.

Monitoring: This component measures knowing how to assess the effectiveness of a team’s performance. This is characterized by the ability to track the progress and quality of work of the team members, identify poor or unacceptable performance, and recognize changes promptly.

Decision Making: This component measures the tendency to effectively choose a course of action that is consistent with the available facts and constraints. This is characterized by the ability to identify issues and draw conclusions from the information provided.

Additional information

Appropriate For

Depth

Administration Time

Format

Scoring Options

Language

MORE INFO & BUY TEST

Interested in purchasing one or more copies of this test? We can help to ensure it's the right test to meet your specific needs. We look forward to hearing from you; please complete the inquiry below.