The ISI can help you screen prospective employees for relevant skills and attitudes and evaluate whether they are best suited for claims examiner/adjuster, correspondence representative or customer service representative positions.
Developed specifically for the insurance industry, the ISI assessment can help you:
Identify high-caliber candidates and place them in appropriate positions
Screen for multiple jobs with a single instrument
Optimize time in the pre-employment screening process
Cross-train and promote from within
Enhance service for customers
Number Comparison – A brief test of perceptual speed measured by identifying number pairs.
Verbal Reasoning – The capacity to reason logically as indicated by solutions to verbal problems.
Arithmetic Computation – The ability to perform basic addition, subtraction and multiplication.
Applied Arithmetic – Basic arithmetic skills including computation and working with percentages.
Error Recognition – The ability to estimate correct answers and identify wrong answers to arithmetic problems.
Drive – The individual’s need for upward movement in the organization.
Interpersonal Skills – The ability to listen, stay calm, remain cheerful, and use persuasion and tact.
Cognitive Skills – The ability to reason, remember instructions, learn new tasks, understand written materials, solve problems, sort out facts and make decisions.
Self-Discipline – The ability to be accurate, follow through, concentrate, meet deadlines and accept change. Measures a desire for self-improvement.
Writing Skills – The ability to write understandably.
Work Preference – The individual’s preference for dealing with people or for doing work that involves less personal contact.
Please note: The ISI is not able to be administered online but CAN be scored online and deliver reports to the Administrator’s email address.
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