Change Management (U.S.)

Measures the candidate’s knowledge of conducting large-scale change in organizations.

Description

The Change Management (U.S.) certification measures the candidate’s knowledge of conducting large-scale change in organizations. Designed for experienced managers and human resources professionals, this test covers the following topics: Analytical Skills, Change Management Skills, Change Planning Skills, Change Promotion Skills, Innovation Skills, and Interpersonal Skills

Job Family/Title: HR Professionals/Managers
Time Allowed (minutes): 3 Minutes Per Question
Maximum Number of Questions: 30
Approximate Completion Time: 27 Minutes
Number of Sittings: One
Designed for Unproctored Environment: Yes
Question Format: Computer Adaptive Testing (CAT) technology dynamically adjusts the test to the level of the test taker resulting in shorter test times, increased accuracy and enhanced security.
Category: Essential Skills (Business Skills)

Test Topics

Analytical Skills

• Cost-Benefit Analyses
• Critical Thinking
• Decision Making
• Identifying Downstream Consequences
• Problem Recognition
• Problem Solving
• Process Evaluation Methodology
• Sources of Error
• Statistical Analysis

Change Management Skills
• Coaching
• Delegation
• Measuring Change
• Monitoring Progress Against Predefined Measures
• Overcoming Resistance
• Performance Appraisals
• Resource Allocation and Management
• Rewarding Change
• Systematic Change Process
• Training
• Transactional versus Transformational Leadership

Change Planning Skills
• Anticipating Problems
• Goal Setting
• Identification of Resistance
• Incremental versus Radical Change
• Milestones Development
• Negotiating Changes
• Policy Design
• Procedures Design
• Project Planning Techniques
• Resource Requirement Identification

Change Promotion Skills
• Change Motivation
• Change Promotion Messages
• Communication Methods
• Making Management Support Visible
• Management Cooperation
• Using Change Leaders
• Visioning the Change

Innovation Skills
• Assess Culture
• Climate for Change
• Employee Skills Assessment
• Information Gathering
• Job Analysis
• Organizational Improvement Groups
• Pilot Testing Methodology
• Survey Techniques
• Training Needs Analysis

Interpersonal Skills
• Conducting Feedback Sessions
• Developing Trust
• Group Dynamics
• Group Problem Solving
• Managing Emotional Responses to Change
• Role Change Reaction
• Role Clarification
• Stress Reduction Techniques
• Team Building

Additional information

Appropriate For

Depth

Administration Time

Format

Scoring Options

Language

Legal in Canada?

MORE INFO & BUY TEST

Interested in purchasing one or more copies of this test? We can help to ensure it's the right test to meet your specific needs. We look forward to hearing from you; please complete the inquiry below.