Hospitality Manager

Designed for management level positions in the hospitality industry.

Description

The Hospitality Manager solution is designed for management level positions in the hospitality industry. Sample tasks include overall property management, managing staff and managing the guest experience. The solution is focused on managing business operations, managing staff, solving problems, making good decisions and maintaining focus on the customer. Potential job titles that use this solution are: Property Manager, Property Director, Hotel Manager and Hospitality Manager.

One Sitting

Job Level: Manager, Front Line Manager, Supervisor
Assessment & Report Localizations: English,
Average Testing Time (minutes): 57 minutes
Time Allowed (minutes): Untimed
Maximum Number of Questions: 227 items (215 items on average)
Number of Sittings: One
Designed for Remote Testing: Yes
Question Format: Multiple Choice
Product Category: Hospitality Suite

Two Sitting

Job Level: Manager, Front Line Manager, Supervisor
Assessment & Report Localizations: English,
Average Testing Time (minutes): Screening: 34 minutes, Selection: 57 minutes
Time Allowed (minutes): Untimed
Maximum Number of Questions: Screening: 85 items (73 items on average), Selection: 287 items (240 items on average)
Number of Sittings: One
Designed for Remote Testing: Screening: Yes, Selection: No
Question Format: Multiple choice, Multiple choice – adaptive, Forced choice – adaptive
Product Category: Hospitality Suite

Deductive Reasoning: This assessment measures the ability to extract relevant information from written sources and make objective judgments on the basis of that information, logically complete sentences, and understand relationships between words. It provides an indication of how an individual will perform when working with reports, correspondence, instructions, and research information. Verbal ability is commonly required to support work judgment and decision making in many different types of jobs at all levels. Because this test utilizes computer adaptive technology, it is suitable for unproctored use.

Director Judgment: This is a measure of the tendency to make good judgments about how to effectively respond to work situations. This is determined by scores derived from the candidate’s responses to questions regarding situations one would likely encounter as a director.

Director Potential: This is a measure of the tendency to have potential for success as a director across industry type and functional area. This is characterized by scores that are derived from the candidate’s responses to questions regarding academic and social background, and aspirations concerning work.

Leadership Professionalism: This is a measure of the tendency to have potential for professional success across industry type and functional area. This is characterized by scores that are derived from responses to questions regarding academic and social background, and aspirations concerning work.

Drive for Results: This is a measure of the tendency to take a leadership role within an organization. This trait is characterized by: taking pride in reaching difficult goals; enjoying a fast-paced lifestyle; having high self-confidence in his/her abilities; and taking charge in group situations.

Building Relationships: This is a measure of the tendency to understand and impact the thoughts and feelings of others. This trait is characterized by: being open to the ideas of others; being supportive and concerned about others; and gaining the support and commitment of others.

Self Motivation: This is a measure of the tendency to be even-tempered and responsible in the workplace. This trait is characterized by: being dependable; behaving in accordance with high ethical standards; being optimistic; and remaining relaxed in stressful situations.

Business Acumen: This is a measure of the tendency to analyze and detect underlying themes when solving problems. This is a trait characterized by: visualizing future needs and problems; being creative and innovative when generating new ideas; systematically looking at data; and planning and organizing tasks.

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