We’re sorry, this test has been discontinued. Please see our COMMUNICATION SKILLS category for alternatives.

The Interpersonal Communications Test helps assess a candidate’s knowledge of how to employ effective verbal and non-verbal communication to send his or her message and manage conflicts.  Before you invest the time and money to train a new employee, test your applicants for skills like:

• Communication Skills
• Interapersonal Communication
• Technology In Communication
• Verbal Communication

This test provides the answers you need to make informed hiring and promotion decisions.

Want more information about this test?  Get it now.  Please REQUEST MORE INFO and we’ll reply promptly.

Not the perfect fit?  No problem.  We have many similar tests to choose from.  See alternatives in the COMMUNICATION SKILLS category section of our site.

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The Interpersonal Communications test measures the candidate’s knowledge of how to employ effective verbal and non-verbal communication to send his or her message and manage conflicts. Designed for all professionals, this test covers the following topics: Communication and Perception, Group Communication and Team Work, Intercultural Communication, Interpersonal Communication, Interviewing and Communication, Intrapersonal Communication, Listening, Nonverbal Communication, Technology in Communication, Verbal Communication, and Language.

Job Level: Professionals
Localizations Available: US English
Time Allowed (minutes): 90
Maximum Number of Questions: 30
Approximate Completion Time: 22 Minutes
Number of Sittings: One
Designed for Unproctored Environment: Yes
Question Format: Computer Adaptive Testing (CAT) technology dynamically adjusts the test to the level of the test taker resulting in shorter test times, increased accuracy and enhanced security.
Category: Business Skills

Interpersonal Communications Test Topics

Communication and Perception

• Empathy
• Interpretation
• Labeling, Stereotypes, and Cultural Stereotypes

Group Communication and Team Work

• Advantages and Disadvantages
• Handling Conflict and Difficult Situations
• Participation, Roles and Responsibilities
• Types of Leaders and Leadership

Intercultural Communication

• Developing/Improving Intercultural Skills
• Direct vs. Indirect Communication
• Importance of Effective Intercultural Comm.
• Obstacles/Barriers to Effective Communication

Interpersonal Communication

• Communicating with Peers
• Communicating with Subordinates
• Communicating with Superiors
• Effective and Appropriate Interpersonal Comm.
• Intrapersonal Communication
• Nonverbal Communication

Interviewing and Communication

• Interviewee’s Role: Participating
• Interviewer’s Role: Conducting
• Prep/Planning: Interviewer and Interviewee
• Types of Interviews

Listening

• Importance of Effective Listening for Success
• Improving Listening
• Misconceptions About Listening
• Obstacles/Barriers to Effective Listening

Technology: Oral and Written Communication

• E-Mail Etiquette
• Style: Producing a Readable Document
• The Writing Process

Verbal Communication and Language

• Barriers, Problems and Limitations
• Criticism and Praise
• Dialogue and Promoting Effective Dialogue
• Using Language/Verbal Communication Effectively