A relatively small number of people can actually listen with true understanding and empathy. The Listening Effectiveness Profile is an 84 item, online assessment that provides a highly structured process through which to assess an individual’s current capacity to listen attentively and move towards improving key listening skills. The report or results gives individuals a clear indication of their relative performance in 7 listening competencies.
The Listening Effectiveness Profile measures an individual’s capacity to listen effectively, empathetically, and attentively using the following competencies:
• Creating a Conducive Climate
• Showing Positive Interest
• Reading the Speaker
• Paying Attention and Concentrating
• Understanding and Reflecting the Message.
The report gives individuals a clear indication of their relative performance in each competency, as well as detailed interpretative notes to use in personal-action planning.