Management Success Profile (MSP)

Use the MSP to ensure that your management applicants have ethics, management interest, customer service and leadership skills.

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Unfortunately, we no longer offer this product. 

Please see our Leadership & Management Skills category for alternatives.


Special Announcement

We regret to announce that as of February 2019 ONLY the paper-booklet version of this product was temporarily discontinued.

IT IS STILL AVAILABLE ONLINE.  Until further notice booklets are no longer available for purchase and we apologize for the inconvenience that this creates for current booklet users.


Use the MSP to ensure that your management applicants have ethics, management interest, customer service and leadership skills. Before you invest the time and money to train a new employee, test your applicants for things like:

  • Experience
  • Leadership
  • Coaching
  • Adaptability
  • Practical Thinking
  • Management Responsibility
  • Productivity
  • Customer Service
  • Ethics

This test provides the answers you need to make informed hiring and promotion decisions.

Want more information about this test?  Get it now.  Please complete the request form on the MORE INFO & BUY TEST tab and we’ll reply promptly.

Not the perfect fit?  No problem.  We have many similar tests to choose from.  See alternatives in the Leadership & Management Skills category section of our site.


The MSP assessment is designed to help you determine whether a candidate has the ability to lead and coach others, adapt easily to change, identify training needs of current managers and improve cooperation among departments. A candidate who possesses these attitudes will generally be more suited for a management position. Validation studies have been conducted for the MSP test and generic norms are available for all industries. As with any testing instrument, however, this should be used in conjunction with other standard evaluation methods such as interviews and reference checks.

The MSP measures the following scales:

Experience: actual management-related education and training.

Leadership: interest, attitudes and behaviours in management and supervisory positions.

Coaching: working to improve the performance of others through specific performance feedback.

Adaptability: acceptance of change and the willingness to learn.

Management Responsibility: the extent to which a candidate is in control of his/her performance.

Practical Thinking: open minded individuals who are able to clearly think through problems.

Customer Service Orientation: courteous, cooperative and friendly attitudes towards customers.

Productivity: dependable and strong work habits that lead to the organization and completion of projects.

Job Commitment: work values that increase the chance of long-term employment.

Business Ethics: attitude toward upholding ethical business standards and practices.

Validity/Candidness: the extent to which a candidate responded to the inventory in a socially desirable manner.

Validity/Accuracy: the degree to which a candidate understood and carefully completed the inventory.

The MSP is an inexpensive, yet accurate and reliable way to pre-screen candidates for promotion.


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