Barista Test

The Barista Test measures outstanding customer and can-do service attitude and flair for flavour (including cinnamon!) in applicants for coffee shop service roles.

Description

Screen candidates for a barista that loves coffee and brews up better sales with an outstanding customer service attitude with this pre-employment test.  Before you invest time and money to train a new employee, test your applicants for:

  • Account Monitoring Skills
  • Calling Customers
  • Overdue Account Collections
  • Tact and Problem Solving

This test provides the answers you need to make informed hiring and promotion decisions.

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Purpose: Competition for a top-producing coffee shop is intense! It is a hands-on business completely oriented to customer service. When you need new staff, you need to hire a barista that stands out above the rest. They must have craftsmanship with cinnamon, a flair for flavor, and a love for latte! Use our online Barista Test to find the right one for your business.  The best choice is often to hire a barista who is a cheerful extrovert with outstanding customer service, a can-do attitude, and dependability. This pre-employment personality test ensures you hire a barista with these personality traits to work in your coffee shop.

About the Test: This test battery has a 102-question untimed online personality test. This personality test takes candidates approximately 15 minutes to complete.

What the Report Gives You: a graphical display of scores of areas covered and an overall recommendation based on the match to each characteristic.

Testing Process: Online personality testing provides immediate reporting. Proctoring is desirable but not required.

Options: Contact us to learn how we can customize the test content for your coffee shop hiring process or the way information is presented in the report to meet your specifications. We can also help you validate an assessment for your workforce or establish company-specific scoring.

Validity Information: Available upon request

The Barista Test Evaluates:

Behaviors Evaluated by the Barista Test

Additional information

Appropriate For

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MORE INFO & BUY TEST

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