Outlook 2010 (Adaptive)

Measures knowledge of the most popular business email application.


The Microsoft Outlook 2010 (adaptive) test measures knowledge of the most popular business application. Designed for professionals, this test covers the following topics: Application Management, Contacts and Address Books, Core Functions, Journals and Notes, Mail Management, Messages and Message Organization, Printing, Schedules and Calendars, Security, and Tasks.

Job Family/Title Business Professionals
Languages Available US English
Average Testing Time (minutes) 22
Allowed Time (minutes) 90
Maximum Number of Questions 30
Number of Sittings One
Designed for Unproctored Environment Yes
Question Format Multiple Choice – Adaptive
Product Category Software Skills

The following areas are covered:

• Application Management
• Contacts and Address Books
• Core Functions
• Journals and Notes
• Mail Management
• Messages and Message
• Organization Printing Schedules
• Calendars
• Security Tasks

Test Topics

Application Management
• Categories
• Outlook Panes
• Quick Steps

Contacts and Address Books
• Address Books
• Group Contact Operations
• Individual Contact Operations
• Views

Core Functions
• Help/Office Assistant
• Ribbons
• Search Features

Journals and Notes
• Creation
• Options
• Views

Mail Management
• Attachments
• E-mail – Composition
• E-mail – Incoming
• E-mail – Outgoing

Messages and Message Organization
• Message Rules
• Search Features
• Views

• Options
• Page Setup
• Styles

Schedules and Calendars
• Appointments and Events
• Calendar Sharing
• Calendar Views
• Meetings and Resources

• Attachment
• Junk Mail
• Settings

• Creation of Tasks
• Task Options
• Views and Customization

Additional information

Appropriate For


Administration Time


Scoring Options



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