SureHire is an assessment specifically designed to measure the competencies necessary for job success in a retail environment.

Use the WS-Lens to help assess:

• Problem Solving
• Work Orientation
• Customer Service Orientation

These tests provide the answers you need to make informed decisions and coach effectively.

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SureHire is an assessment specifically designed to measure the competencies necessary for job success in a retail environment.

Comprised of 50 multiple-choice items, it can be completed by most applicants in 25 minutes or less. SureHire affords a broad understanding of potential employees by assessing both problem solving skills (such as making change and following written procedures) as well as attitudes toward work and customer service. It identifies job applicants’ willingness to succeed, their ability to perform, and key attitudes toward customers, co-workers, and supervisors.

The following competencies are assessed:

• Problem Solving
• Work Orientation
• Customer Service Orientation

SureHire Report – A percentile score for each scale is reported in addition to a Composite Total which is supplemented with responses to critical items and a narrative describing expected performance.

Primary Use – Selection
Assessment Type – Personality (Focused): Psychological Type; Team Role
Job Level – All
Job Type –Retail Sales; Customer Service
Number of Items – 50
Estimated Time – 55 minutes (untimed)
Administration Format – Unproctored

Assessment Scales Include:

Assessment Scales Include:

• Compliance
• Customer Focus
• Knowledge of English Language
• Problem Solving
• Productivity
• Solves Numerical Problems
• Stress Tolerance

 

 

 

 

 

 

 

 

 

SureHire® is a copyright and mark owned by Psychological Services Inc.